Classifieds

Refund Policy

Credit Card Payment Refunds.

When one of our services is purchased successfully, our system enables all features instantly. All purchases are subject and need to accept our terms of use. Because of the nature of our services, we can only offers refunds in the first 48 hours once our services have been successfully delivered.

If a payment has been correctly made, is not pending approval and for some reason has not been delivered in a period longer than 24 business hours, the company may offer a full credit card refund or in the form of Credits.

In certain special circumstances there may be a 24 to 48 business hour purchase enabling, since it could be pending manual approval and verification.

In the case that you purchased an ad and placed the ad in the wrong category, don't worry, we'll help you fix that situation by moving your ad to the correct category. Use our contact form and notify us immediately. Be sure to include your Ad ID number, a brief description, and the existing category where the ad should appear. We'll follow up and send you an email notification once the item has been fixed.

Purchased credits do not have a expiration date. If the account is canceled the credits are refunded.

Credit given as gifts or promotion that have not been purchased are non-refundable.

Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner. If any questions, please contact our Contact Centers below:


Encuentra24.com AG
Register: CHE-478.023.816
Chutzenstrasse 52
3007 Bern, Bern
Switzerland

Contact Center Panama
Isaac Hanono Steet
Oceania Business Plaza, Tower 2000, 25th Floor
Punta Pacífica, Panama
+507 830-2424
Business Hours Monday - Friday from 8:00 am - 5:00 pm
Contact us via email

Contact Center Costa Rica
C C Antonios, Hacienda Vieja
De la primera entrada, 50 metros este
Curridabat, San José, Costa Rica
+507 830-2424
Business Hours Monday - Friday from 8:00 am - 5:30 pm
Contact us via email

Ultima Actualización: 15/05/2014