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Oferta de empleo | Customer Support Associate

550

Hace 1 mes

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Información sobre trabajo ID.: 20343406
  • Categoría del empleo Telemarketing / Atención Cliente
  • Puesto Customer Support Associate
  • Lugar de trabajo San Pedro Sula
  • Salario estimado 550
  • Tipo de duración Tiempo completo
  • Experiencia mínima 1 Año de Experiencia
  • Preparación

    Savvy with web, computer and smartphones
    Able to work independently and collaboratively

  • Habilidades y Funciones

    You’ll Be...

    Providing excellent, friendly and positive customer service via email, chat and/or phone
    Helping customers solve problems with strong troubleshooting, reading comprehension and problem-solving skills
    Analyzing recurring customer issues and creating insight reports to help our Partners make their businesses better

  • Breve descripción del trabajo

    About The Role

    Do you like helping others?

    PartnerHero is looking for talented folks to join our Customer Support teams. We have a range of opportunities available for people who have built a career in the customer support space and those looking to break into the industry. We are interested in matching your unique skills, experience and interests with one of our many Partners across a variety of industries including Edtech, eCommerce, Fintech, Health and Wellness and more. As a PartnerHero employee, you’ll have the support you need to develop and grow your career.

    The reason you join won’t be the reason you stay.


    What We Provide

    Preferred HN Locations: San Pedro Sula and Tegucigalpa

    Full time with the potential for overtime if requested by Partner
    Competitive compensation based on experience
    Attractive benefits package including medical, dental and vision options
    Access to free posture-based fitness workouts from home
    Training opportunities provided by PartnerHero and outside entities
    1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross functional development

    Why PartnerHero?

    PartnerHero is a mission driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75+ tech-forward companies including Etsy, Udemy, Good Eggs, Grindr, and Bentobox. PartnerHero not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.

    How We’re Different

    Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits, but values inclusion, belonging and opportunity.

Requerimientos
  • Preparación

    Savvy with web, computer and smartphones
    Able to work independently and collaboratively

Descripción del empleo
  • Habilidades y Funciones

    You’ll Be...

    Providing excellent, friendly and positive customer service via email, chat and/or phone
    Helping customers solve problems with strong troubleshooting, reading comprehension and problem-solving skills
    Analyzing recurring customer issues and creating insight reports to help our Partners make their businesses better

Responsabilidades
  • Breve descripción del trabajo

    About The Role

    Do you like helping others?

    PartnerHero is looking for talented folks to join our Customer Support teams. We have a range of opportunities available for people who have built a career in the customer support space and those looking to break into the industry. We are interested in matching your unique skills, experience and interests with one of our many Partners across a variety of industries including Edtech, eCommerce, Fintech, Health and Wellness and more. As a PartnerHero employee, you’ll have the support you need to develop and grow your career.

    The reason you join won’t be the reason you stay.


    What We Provide

    Preferred HN Locations: San Pedro Sula and Tegucigalpa

    Full time with the potential for overtime if requested by Partner
    Competitive compensation based on experience
    Attractive benefits package including medical, dental and vision options
    Access to free posture-based fitness workouts from home
    Training opportunities provided by PartnerHero and outside entities
    1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross functional development

    Why PartnerHero?

    PartnerHero is a mission driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75+ tech-forward companies including Etsy, Udemy, Good Eggs, Grindr, and Bentobox. PartnerHero not only offers fair compensation and benefits, but a culture that values inclusion, belonging, and opportunities for professional growth.

    How We’re Different

    Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits, but values inclusion, belonging and opportunity.

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