English Proficiency C1+
High school diploma or equivalent required; associate or bachelor’s degree preferred.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Proven experience in a customer service role or similar position (1-2 years preferred).
Familiarity with CRM software or ticketing systems is a plus.

Excellent communication skills, both written and verbal.
• Strong problem-solving and conflict resolution skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Willingness to work overtime as needed based on workload.
• Different shifts may be required to adjust to US hours and ensure coverage during company business hours.

Excellent communication skills, both written and verbal.
• Strong problem-solving and conflict resolution skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Willingness to work overtime as needed based on workload.
• Different shifts may be required to adjust to US hours and ensure coverage during company business hours.