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Oferta de empleo | Customer Service Agent - On Site Positions

US$550 PLUS BONUS

Hace 1 mes

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Información sobre trabajo ID.: 25438668
  • Categoría del empleo Telemarketing / Atención Cliente
  • Puesto Customer Service Agent - On Site Positions
  • Lugar de trabajo Ofiplaza El Retiro
  • Salario estimado US$550 PLUS BONUS
  • Tipo de duración Tiempo completo
  • Experiencia mínima No se requiere experiencia, 1 Año de Experiencia, 2-3 Años de Experiencia
  • Preparación

    - High school diploma, GED or equivalent

    - Customer-centric mentality with 2-3 years of experience in a medium to high volume call center

    - Friendly, enthusiastic, and social personality

    - Schedule flexibility

    - Self- motivated individual
    - Inbound call center experience (highly desired)

    - Having a polite and proper behavior and language

    - Must be fully fluent in English; bilingual is an added benefit

  • Habilidades y Funciones

    - Managing high call volume from inbound phone traffic

    - Engaging with customers, listening and uncovering their needs while acting as an
    advisor

    - Handling and conducting phone duties in a timely and professional manner in accordance with company policies and procedures

    - Responding to customer complaints and attempting to
    resolve objections in accordance with established guidelines

    - Multitasking and operating several applications at a time

    - The ability to operate in a fast-paced environment

  • Breve descripción del trabajo

    IDEAL BPO is a market-leading American Multinational Company, looking for Customer Service Representatives to work full-time in our Managua, Nicaragua based Office. This is an exciting time to join an expanding team with great rewards and earning potential.

Requerimientos
  • Preparación

    - High school diploma, GED or equivalent

    - Customer-centric mentality with 2-3 years of experience in a medium to high volume call center

    - Friendly, enthusiastic, and social personality

    - Schedule flexibility

    - Self- motivated individual
    - Inbound call center experience (highly desired)

    - Having a polite and proper behavior and language

    - Must be fully fluent in English; bilingual is an added benefit

Descripción del empleo
  • Habilidades y Funciones

    - Managing high call volume from inbound phone traffic

    - Engaging with customers, listening and uncovering their needs while acting as an
    advisor

    - Handling and conducting phone duties in a timely and professional manner in accordance with company policies and procedures

    - Responding to customer complaints and attempting to
    resolve objections in accordance with established guidelines

    - Multitasking and operating several applications at a time

    - The ability to operate in a fast-paced environment

Responsabilidades
  • Breve descripción del trabajo

    IDEAL BPO is a market-leading American Multinational Company, looking for Customer Service Representatives to work full-time in our Managua, Nicaragua based Office. This is an exciting time to join an expanding team with great rewards and earning potential.

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