TIDE MANUFACTURING DE NICARAGUA

Customer Service Representative

Publicado por: FSG Customer Service

The Customer Service Representative (CSR) serves as the primary point of contact for customers, ensuring a positive and efficient experience. The CSR handles inquiries and issues via phone calls, emails, live chats, and other communication channels. This position also requires order entry, entering customers' orders accurately to ensure deadlines are met. Additionally, the role involves working cross-functionally with other departments to provide timely solutions and maintain high levels of customer satisfaction.