Independent Contractor – Lead Follow-Up & Appointment Coordinator

Descripción

Position Overview
We are looking for a friendly, reliable, and motivated Independent Contractor to handle follow-up with new
leads generated through our Meta (Facebook/Instagram) advertising campaigns for body sculpting services.
When a potential customer submits an online form, the contractor will contact the lead, explain the services,
answer basic questions, determine whether the individual is an appropriate candidate, and schedule qualified
leads for an appointment.
The process is straightforward, and training will be provided on our services, systems, scripts, and
procedures.
Responsibilities
• Contact new leads generated through Meta advertising.
• Follow up with leads promptly and professionally.
• Explain our body sculpting services and answer basic questions.
• Ask established qualifying questions to determine whether the lead is an appropriate candidate.
• Schedule qualified leads for appointments.
• Contact scheduled customers prior to their appointment when needed to confirm attendance.
• Help reduce no-shows through appointment confirmation.
• Accurately document lead communications and appointment information.
• Use the provided systems and established workflows.
• Maintain professional and courteous communication with prospective customers.
Automated Systems
Much of the lead follow-up and appointment reminder process is automated. The contractor's primary role is to
personally communicate with interested leads, answer questions, qualify them, and convert qualified
leads into scheduled appointments.
Training will be provided on:
• Body sculpting services
• Lead qualification
• Phone scripts and talking points
• Scheduling procedures
• Software and systems

• Customer communication
Ideal Contractor
• Friendly and comfortable speaking with people by phone
• Professional and personable
• Reliable and responsive
• Organized and detail-oriented
• Comfortable using computers and online systems
• Able to communicate clearly and professionally
• Comfortable following established scripts and procedures
• Sales or customer-service experience is a plus but not required
Independent Contractor Relationship
This position is an independent contractor (1099) opportunity, not an employment position. The contractor
will be responsible for their own applicable taxes and other obligations associated with independent-contractor
status.
Compensation, expected availability, communication requirements, and performance expectations will be
established in the Independent Contractor Agreement.